Help and FAQs

ORDER QUESTIONS

We work really hard to deliver your product(s) as soon as possible because we know what it's like waiting for online orders to arrive! We strive to get your purchase to you within 7 days (excluding weekends), but please give us up to 14 days (excluding weekends) in case of delays. If the fulfillment times are different from the standard 7-14 BUSINESS DAYS, we will let you know about it on the sales page.
Once an order has been submitted, it is held for 24 hours. During that 24 hour hold you can cancel or change the order. After the hold has expired the order cannot be changed or cancelled.
We will definitely try to fix it but you need to contact us as soon as possible. We process your order immediately after we get the information from you, but if you let us know early enough, we may be able to change your order. If your item has shipped out, we will still try to make it right. We know it's no fun to get something you will never wear or use!
Most items are shipped individually. It makes the logistics easier and helps us keep the prices low. Do not worry, your other product is on its way and will arrive shortly!

SHIPPING QUESTIONS

Since we print shirts to order, and want to ensure that you receive the best quality possible, printing times can vary based on the current order volume. At this time most orders are shipping out between 2-3 days from the date of the order. You will receive a shipping confirmation email at the address you provided which will contain either tracking information or a U.S. Customs number. USPS domestic usually takes 3-5 business days. UPS International can take 2-6 weeks.
We ship to most countries throughout the world. The price is calculated based on your exact location and the weight of the package. We use the UPS Mail Innovations to ship all orders and tracking will be available through them UPS.com. This tracking, however, only follows the package within the United States. After it departs the US Processing Center it becomes the property of that country’s postal system and they may be able to help you further. Currently we ship internationally with a flat rate. $4.99 USD for the first tee and $6.99 USD for the first hoodie and $2.50 USD for each additional item tee or hoodie. Shipping times for international orders vary greatly, but we would recommend that you allow at least 2-4 weeks from the time it leaves the US for you to receive it. Many countries can be as quick as 7-10 days, although others may take as long as 6 weeks. For international deliveries as well, please note that any applicable import taxes or tariffs are the responsibility of the recipient and are not included in the original shipping cost.
Since we print to order, printing times can vary. Currently we are printing mostly 2-3 day old orders, real time, although our typical guideline is to try to print and ship orders within 5 business days (1 week) of the time the order is placed. Thank you for your patience as we work to catch up. In any event, we will do our best to be as quick and efficient as possible in getting your shirt out to you
Once your order ships, you will receive a tracking number via email. It can sometimes take up to 24 hours for your tracking number to become active.
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc

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